Frequently Asked Questions
FAQ
We know that you have many questions. We have put together some answer we hope you will find helpful.
Why have a funeral?
Funerals fill an important role for those mourning the loss of a loved one. By providing surviving family and friends with an atmosphere of care and support in which to share thoughts and feelings about death, funerals are the first step in the healing process. It is the traditional way to recognize the finality of death. Funerals are recognized rituals for the living to show their respect for the dead and to help survivors begin the grieving process.
You can have a full funeral service even for those choosing cremation. Planning a personalized ceremony or service will help begin the healing process. Overcoming the pain is never easy, but a meaningful funeral or tribute will help.
What does a funeral director do?
- Pick up the deceased and transport the body to the funeral home (anytime day or night)
- Notify proper authorities, family and/or relatives
- Arrange and prepare death certificates
- Provide certified copies of death certificates for insurance and benefit processing
- Work with the insurance agent, Social Security or Veterans Administration to ensure that necessary paperwork is filed for receipt of benefits
- Prepare and submit obituary to the newspapers of your choice
- Bathe and embalm the deceased body, if necessary
- Prepare the body for viewing including dressing and cosmetizing
- Assist the family with funeral arrangements and purchase of casket, urn, burial vault and cemetery plot
- Schedule the opening and closing of the grave with cemetery personnel, if a burial is to be performed
- Coordinate with clergy if a funeral or memorial service is to be held
- Arrange a police escort and transportation to the funeral and/or cemetery for the family
- Order funeral sprays and other flower arrangements as the family wishes
- Provide Aftercare, or grief assistance, to the bereaved
What do I do when a deat occurs?
The funeral home will help coordinate arrangements with the cemetery.
- Bring the following information to complete the State vital statistic requirements:
- Birth Date
- Birthplace
- Father’s Name
- Mother’s Name
- Social Security Number
- Veteran’s Discharge or Claim Number
- Education
- Marital Status
- Contact your clergy. Decide on time and place of funeral or memorial service. This can be done at the funeral home.
- The funeral home will assist you in determining the number of copies of the death certificates you will be needing and can order them for you.
- Make a list of immediate family, close friends and employer or business colleagues. Notify each by phone.
- Decide on appropriate memorial to which gifts may be made (church, hospice, library, charity or school).
- Gather obituary information you want to include such as age, place of birth, cause of death, occupation, college degrees, memberships held, military service , outstanding work, list of survivors in immediate family. Include time and place of services. The funeral home will normally write article and submit to newspapers (newspaper will accept picture and they will be returned intact).
- Arrange for members of family or close friends to take turns answering door or phone, keeping careful record of calls. If Social Security checks are automatic deposit, notify the bank of the death.
When I call will someone come right away?
Should I choose a burial or ceremony?
Burial in a casket is the most common method of disposing of remains in the United States, although entombment also occurs. Cremation is increasingly selected because it can be less expensive and allows for the memorial service to be held at a more convenient time in the future when relatives and friends can come together.
A funeral service followed by cremation need not be any different from a funeral service followed by a burial. Usually, cremated remains are placed in urn before being committed to a final resting place. The urn may be buried, placed in an indoor or outdoor mausoleum or columbarium, or interred in a special urn garden that many cemeteries provide for cremated remains. The remains may also be scattered, according to state law.
Why have a public viewing?
Viewing is a part of many cultural and ethnic traditions. Many grief specialists believe that viewing aids the grief process by helping the bereaved recognize the reality of death. Viewing is encouraged for children, as long as the process is explained and the activity is voluntary.
What is the purpose of embalming?
Embalming sanitizes and preserves the body. Embalming makes it possible to lengthen the time between death and the final disposition, allowing family members time to arrange and participate in the type of service most comforting to them.
Does a dead body have to be embalmed, according to law?
Why are funerals so expensive?
When compared to other major life events like births and weddings, funerals are not expensive. A wedding costs at least three times as much; but because it is a happy event, wedding costs are rarely criticized. A funeral home is a 24-hour, labor-intensive business, with extensive facilities (viewing rooms, chapels, limousines, hearses, etc.), these expenses must be factored into the cost of a funeral.
Additionally, the cost of a funeral includes not only merchandise, like caskets, but the services of a funeral director in making arrangements; filing appropriate forms; dealing with doctors, ministers, florists, newspapers and others; and seeing to all the necessary details. Funeral directors look upon their profession as a service, but it is also a business. Like any business, funeral homes must make a profit to exist.
Do I have to make different funeral arrangments if I choose cremation?
What can be done with the cremated remains?
With cremation, your options are numerous. The cremains can be interred in a cemetery plot, i.e., earth burial, retained by a family member, usually in an urn, scattered on private property, or at a place that was significant to the deceased. (It would always be advisable to check for local regulations regarding scattering in a public place-your funeral director can help you with this.)
Today, there are many different types of memorial options from which to choose. Memorialization is a time-honored tradition that has been practiced for centuries. A memorial serves as a tribute to a life lived and provides a focal point for remembrance, as well as a record for future generations. The type of memorial you choose is a personal decision.
What is memorialization for a cremation?
Can we scatter the remains?
If I am cremated, can I be buried with my spouse even he or she was in a casket?
What do I need to know about income tax when I lose a spouse?
Is there financial help if I need it?
- Determine if the deceased person qualifies for any entitlements. Check with the Social Security Administration, the Department of Veterans Affairs, and with your State Fund. Many people are entitled to get financial assistance with their funeral costs from these agencies if they qualify.
- Review all insurance policies the deceased person has, including life insurance. Some life insurance policies have coverage clauses for funeral related costs.
- Find local charities providing financial help for funeral expenses. Search for non profit organizations and for churches in your area.
- Talk to your funeral director about cremation options – these can be much less expensive depending on your choices.
Social Security Benefits
Some of the deceased’s family members may be able to receive Social Security benefits if the deceased person worked long enough under Social Security to quality for benefits. You should get in touch with Social Security as soon as you can to make sure the family receives all of the benefits to which it may be entitled. Please read the following information carefully to learn what benefits may be available.
A one-time payment of $255 can be paid to the surviving spouse if he or she was living with the deceased; or, if living apart, was receiving certain Social Security benefits on the deceased’s record. If there is no surviving spouse, the payment is made to a child who is eligible for benefits on the deceased’s record in the month of death.

Certain family members may be eligible to receive monthly benefits, Including:
- A widow or widower age 60 or older (age 50 or older if disabled);
- A surviving spouse at any age who is caring for the deceased's child under age 16 or disabled;
- An unmarried child of the deceased who is younger than age 18 (or age 18 or 19 if he or she is a full-time student in an elementary or secondary school); or age 18 or older with a disability that began before age 22;
- Parents, age 62 or older, who were dependent on the deceased for at least half of their support; and
- A surviving divorced spouse, under certain circumstances.
The Social Security website is a valuable resource for information about all of Social Security’s programs. There are a number of things you can do online.
In addition to using the Social Security website, you can call them toll-free at 1-800-772-1213. Staff can answer specific questions from 7 a.m. to 7 p.m., Monday through Friday. They can also provide information by automated phone service 24 hours a day. If you are deaf or hard of hearing, you may call the TTY number at 1-800-325-0778.
CONTACT US
You are welcome to call us any time of the day, any day of the week, for immediate assistance. Or, visit one of our funeral homes in person at your convenience.
If you prefer, you can also use the form below to send us a message.
